A few years ago we received a request from a family, whose baby had been a patient in our NICU, to speak with the neonatologist who had cared for their child. I remembered the name vaguely, but was unclear about the circumstances of the encounter, so I had to go way back into the database to find the record.
Turns out that the patient was a little boy who had been born extremely premature, and a patient for less than 24 hours before he died. As I recall, those had been some very long hours. He had been born at one hospital, where I was on call, and then transferred to a higher level hospital, where I just happened to be on call the following night. Mom was terribly sick, and too unstable to transfer along with her baby, although the father and some other family members were able to follow the baby to the new location.